Return management
  • 12 Oct 2020
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Return management

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Returns are inevitable in most online businesses, which makes the shop owners develop solid return strategies to provide an excellent customer experience. Usually, the key components of the return strategies are:

  • Establishing a good return policy to increase customers' loyalty.
  • Using a reliable instrument to effectively manage returns and to serve the customers better.

You can establish and execute your own return strategy with the Return Management feature, which allows you to create and manage returns based on your return policy. You can do all the return management in the Back Office by creating, viewing, refunding, canceling the returns, or printing the return slips. Besides, there is an API for Return Management, which you can use to create returns, as well as retrieve data on returns, return reasons, and returnable items.

On the Storefront, buyers can create returns, print the return slips, as well as track the return statuses.,

The Return Management feature is worth adding to your project if you want to:

  • Establish a return policy for your online store.
  • Optimize customer purchasing experience.
  • Increase customer satisfaction.
  • Build customer loyalty.

If you are:

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